Shipping and Returns
Customer experience is the most important to us. That’s why we have a very relaxed return policy. You can generally return everything that was not custom made for you.
Inside the EU, returns are paid by us!
Ceramics and other unique items are shipped from Croatia via the Croatian Post Office. Please check the list below for shipping costs and at which order amount you’ll automatically get free shipping.
Some items, for example our Hahnemühle Prints, iPhone cases and Clothing are “Print on demand” and are shipped from Croatia, the USA, Germany or Lithuania, they have varying shipping costs which are calculated at the checkout. Items that we have in store can be picked up without shipping costs at our Studio in Ližnjan, Croatia, for this please click on “pick up” when placing your order.
How Returns Work
Please fill out the return form above, we will contact you with further steps within three days.
For a full refund the item and packaging must be delivered to us intact and without damage. Before sending the parcel, the return form must be filled out. Returns are accepted within 14 days after delivery.
Custom made or personalized items cannot be returned. If you’re unsatisfied with a custom made or personalized item please don’t hesitate to contact us regardless - we will make it right!
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Free shipping on orders over 29€
Free returns
Shipping costs: from 6€
Arrival time: approx. 2-4 days
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Free shipping on orders over 29€
Free returns
Shipping costs: from 10€
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Free shipping on orders over 29€
Free returns
Shipping costs: from 13€
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Free shipping on orders over 99€
Shipping costs: from 17€
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Free shipping on orders over 99€
Shipping costs: from 19€
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Free shipping on orders over 119€
Shipping costs: from 20€
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Free shipping on orders over 129€
Shipping costs: from 20€
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Free shipping on orders over 150€
Shipping costs: from 25€
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Russian Federation
Democratic People’s Republic of Korea (North Korea)
Iran
Cuba
Nicaragua
Islamic Republic of Afghanistan
Venezuela
Syria
Belarus
Bolivia
Sudan
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Across the world, except for the countries we don’t ship to. You can also pick them up in Pula.
Shipped from Croatia
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Argentina 🇦🇷
Australia 🇦🇺
Austria 🇦🇹
Bahrain 🇧🇭
Belgium 🇧🇪
Brazil 🇧🇷
Bulgaria 🇧🇬
Canada 🇨🇦
China 🇨🇳
Croatia 🇭🇷
Cyprus 🇨🇾
Czech Republic 🇨🇿
Denmark 🇩🇰
Estonia 🇪🇪
Finland 🇫🇮
France 🇫🇷
Germany 🇩🇪
Greece 🇬🇷
Guernsey 🇬🇬
Hong Kong 🇭🇰
Hungary 🇭🇺
Iceland 🇮🇸
India 🇮🇳
Ireland 🇮🇪
Italy 🇮🇹
Japan 🇯🇵
Jersey Island 🏝
Kuwait 🇰🇼
Latvia 🇱🇻
Liechtenstein 🇱🇮
Lithuania 🇱🇹
Luxembourg 🇱🇺
Malta 🇲🇹
Mexico 🇲🇽
Monaco 🇲🇨
Netherlands 🇳🇱
New Zealand 🇳🇿
Norway 🇳🇴
Poland 🇵🇱
Portugal 🇵🇹
Qatar 🇶🇦
Romania 🇷🇴
Saudi Arabia 🇸🇦
Singapore 🇸🇬
Slovakia 🇸🇰
Slovenia 🇸🇮
South Africa 🇿🇦
South Korea 🇰🇷
Spain 🇪🇸
Sweden 🇸🇪
Switzerland 🇨🇭
United Arab Emirates 🇦🇪
United Kingdom 🇬🇧
USA 🇺🇸
Shipped from Germany or the US